Jean-Louis

IT Manager | Network Engineer | System Admin

Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet • Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet • Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet

About

IT Manager with 11 years in IT, covering internal IT operations, server and Microsoft 365 infrastructure, network engineering and cybersecurity. Experienced in leading small technical teams, maintaining enterprise-grade uptime, and supporting business-critical systems end to end, including wireless ISP infrastructure.

Skills

Windows Server DHCP/DNS DNS Zoning Active Directory RADIUS Hyper-V VMware Routing (Static/OSPF/EIGRP) Firewalls VPN Azure Office 365 Docker Self-hosted stacks Static and Dynamic web deployment SPF/DKIM/DMARC Email Security PowerShell PHP SQL Python Git VoIP Scripting AI Implementation Clustered Environments WISP Management Control4 Smart Systems Customer Support Custom Web App Development Web and Mail server Hosting

Some of the Brands I've Worked With

Amazon Web Services
Apache
Aruba Networks
Cambium
Cisco
Cloudflare
Control4
Docker
Fortinet
Git
Google Cloud
Grandstream
Home Assistant
Hyper-V
IBM Cloud
Yealink
Proxmox
Microsoft Azure
MikroTik
Nextcloud
Nginx
Office 365
OPNsense
Ruijie Reyee
Sage One
SendGrid
SIAE
Synology
TrueNAS
Ubiquiti
Visual Studio
Yeastar
Netgear
n8n
IgniteNet

Work Experience

IT Manager - JND PC and Peripherals (2024 - Present)

Lead the internal IT function and manage a team of network engineers. Own uptime, escalations and change control across a multi-site wireless network in Mpumalanga, alongside server, mail and Microsoft 365 infrastructure.

Group IT Manager - Veralogix Group (2023 - 2024)

Managed full-stack IT operations, achieved 99.998% uptime at main office, oversaw internal network and mail servers.

Senior IT Technician - JND PC and Peripherals (2021 - 2023)

Handled server administration, mail systems, and WISP support with strong customer-facing capabilities.

Systems Engineer - Lutzkie Group / Mortelmans Security (2018 - 2021)

95% network uptime, full IT stack support incl. VoIP, Printers, CCTV, WISP, and Control4 smart systems.

Full-Time Studies - Tshwane University of Technology (2016 - 2018)

Studied towards a National Diploma in Information Technology before returning to industry.

Internal IT - Nashua Mpumalanga (2015 - 2016)

Supported internal systems before moving into formal studies.

Education

National Diploma in Information Technology (incomplete) - Tshwane University of Technology (2016 - 2018)

Matriculated - Middelburg High School (2014)

Training & Courses

Networking & Operating Systems

Security & Cybersecurity

Coding & Web

Management & Business

Business Interests & Disclaimer

For transparency, I hold registered directorships or shareholdings in the following entities. Futech is the only one trading; the remainder are not trading and hold no operational or financial activity.

Futech is a small IT services business (residential fibre reseller and web hosting) that operates outside working hours and does not service business or enterprise connectivity. I am open to a conflict of interest agreement regarding this business.

Contact

📧 mail@jean-louis.co.za 📞 076 109 3755 🔗 linkedin.com/in/jeanlouisdp