Jean-Louis

Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet • Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet • Amazon Web Services • Apache • Aruba Networks • Cambium • Cisco • Cloudflare • Control4 • Docker • Fortinet • Git • Google Cloud • Grandstream • Home Assistant • Hyper-V • IBM Cloud • Yealink • Proxmox • Microsoft Azure • MikroTik • Nextcloud • Nginx • Office 365 • OPNsense • Ruijie Reyee • Sage One • SendGrid • SIAEMIC • Synology • TrueNAS • Ubiquiti • Visual Studio • Yeastar • Netgear • n8n • IgniteNet

About

Experienced IT professional with a strong background in network engineering, server administration, and cybersecurity. Proven track record of maintaining enterprise-grade uptime, supporting WISP infrastructure, and leading internal IT operations.

Skills

Linux Basics Windows Server DHCP/DNS DNS Zoning Active Directory RADIUS Hyper-V VMware Routing (Static/OSPF/EIGRP) Firewalls VPN Azure Office 365 Docker Self-hosted stacks Static and Dynamic web deployment SPF/DKIM/DMARC Email Security PowerShell PHP SQL Python Git VoIP Scripting AI Implimentation Cluster Environmenting WISP Management Control4 Smart Systems Customer Support Custom Web App Development Web and Mail server Hosting

Some of the Brands I've Worked With

Amazon Web Services

Apache

Aruba Networks

Cambium

Cisco

Cloudflare

Control4

Docker

Fortinet

Git

Google Cloud

Grandstream

Home Assistant

Hyper-V

IBM Cloud

Yealink

Proxmox

Microsoft Azure

MikroTik

Nextcloud

Nginx

Office 365

OPNsense

Ruijie Reyee

Sage One

SendGrid

SIAE

Synology

TrueNAS

Ubiquiti

Visual Studio

Yeastar

Netgear

n8n

IgniteNet

Work Experience

IT Manager - JND PC and Peripherals (Jan 2024 - Present)

Manage server infrastructure, mail systems, and WISP operations, supporting the customer support team with advanced technical troubleshooting and escalations.

Group IT Manager - Veralogix Group (Feb 2023 - 2024)

Managed full-stack IT operations, achieved 99.998% uptime at main office, oversaw internal network and mail servers.

Senior IT Technician - JND PC and Peripherals (Jan 2021 - Feb 2023)

Handled server administration, mail systems, and WISP support with strong customer-facing capabilities.

Systems Engineer (Contractor) - Lutzkie Group / Mortelmans Security (Jul 2018 - Dec 2021)

95% network uptime, full IT stack support incl. VoIP, Printers, CCTV, WISP, and Control4 smart systems.

Internal IT - Nashua Mpumalanga (Jan 2015 - mid 2016)

Supported internal systems before moving into formal studies.

Certifications

Networking & Operating Systems

Cisco CCNA, OSPF, RIP and EIGRP (LinkedIn)
Mikrotik Network Associate with labs (Udemy)
CompTIA A+ (Full LinkedIn Prep Series)
CompTIA Network+ (Full LinkedIn Prep Series)
Microsoft Azure Administrator (AZ-104) (LinkedIn)
Office 365 for Administrators (LinkedIn)
Windows Basics & Virtualization (LinkedIn)
NDG Linux Unhatched - Cisco Academy

Security & Cybersecurity

Introduction to Cybersecurity - Cisco Networking Academy
IT Security Foundations (LinkedIn)
Social Engineering (LinkedIn)
Document Retention & Data Management (LinkedIn)

Coding & Web

HTML, CSS, PHP, SQL - SoloLearn
Blockchain Essentials - IBM
Introduction to Data Science - IBM

Analytics & Reporting

Google Analytics for Beginners (Google)

Management & Business

MBA - Udemy
Advance Your Skills as a Manager (LinkedIn)
Coaching Skills for Leaders (LinkedIn)
Design a Future-Proof Team & Culture (LinkedIn)
Overcoming Obstacles and Building Resilience (LinkedIn)
Supporting Employee Wellbeing (LinkedIn)
Phone-Based Customer Service (LinkedIn)